Sankey Diagrams in Synerise allow users to reconstruct the flow of customer actions before or after an occurrence of a particular event. Using an event as a reference point, users create diagrams that present steps to get the answers to questions such as "how much?" and "how is it connected with each other?".


## Benefits
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- Personalize the user experience on the website.
- Minimize the number of steps to conversion.
- Verify the most popular conversion paths and their soft spots.



<div class="admonition admonition-tip"><div class="admonition-icon"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"><path stroke-linecap="round" stroke-linejoin="round" d="M9.663 17h4.673M12 3v1m6.364 1.636l-.707.707M21 12h-1M4 12H3m3.343-5.657l-.707-.707m2.828 9.9a5 5 0 117.072 0l-.548.547A3.374 3.374 0 0014 18.469V19a2 2 0 11-4 0v-.531c0-.895-.356-1.754-.988-2.386l-.548-.547z" /></svg></div><div class="admonition-body"><div class="admonition-content">

You can view the change history for this analysis from its configuration - see [Audit Log](/docs/settings/workspace/audit-log).

</div></div></div>


## Requirements
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A tracking code implemented into the website.

## Sankey diagram example
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<figure>
<img src="/api/docs/image/8aa18695b9ddf90415ab9b9c2fdf6e90734cca60/docs/analytics/_gfx/sankey-preview-without-table.png" alt="Sankey chart preview" class="full" >
<figcaption>Sankey diagram preview</figcaption>
</figure>