Two-factor authentication

Two-factor authentication (2FA) requires an additional confirmation of the identity while logging in apart from providing a password. In Synerise, users have the following options to confirm their identity:

  • an authenticator app on the user’s smartphone
  • email with code - Synerise sends an email with a security code to the user

You can enable 2FA for a workspace which in turn enforces it to all users who have access to this workspace. However, users may enable it individually for their accounts even if 2FA is disabled for a workspace.

Log-in view when 2FA is enabled
Log-in view with a default 2FA method. When both methods are enabled, users can switch between them

Prerequisites


You must be granted access to the Settings module and permissions that allow performing actions there.

Enforcing 2FA for a workspace


After 2FA is enforced for a workspace, users won’t be able to access it unless they configure 2FA for their accounts. Logging on with Security Assertion Markup Language (SAML) is treated as a successful 2FA login.

Access Control section
The Access Control section
  1. Go to Settings icon Settings > Access Control.
  2. In the Two-factor authentication section, to enforce this type of authentication, click Enable.

Result: 2FA is enforced for the workspace. The users who have access to this workspace must enable 2FA configuration for their accounts.

Disabling 2FA requirement for a workspace


  1. Go to Settings icon Settings > Access Control.
  2. In the Two-factor authentication section, to switch off this type of authentication, click Disable.

After you disable the 2FA requirement, 2FA remains enabled for users who already configured it.

Enabling 2FA for a single user


To define the individual configuration of 2FA for user’s account, see “Account Security”.

😕

We are sorry to hear that

Thank you for helping improve out documentation. If you need help or have any questions, please consider contacting support.

😉

Awesome!

Thank you for helping improve out documentation. If you need help or have any questions, please consider contacting support.

Close modal icon Placeholder alt for modal to satisfy link checker