If the template contains dynamic elements (inserts) such as an expression, aggregate, AI recommendation, customer’s attributes, verify whether these inserts return a correct, non-null values in the preview of the message.
It’s applicable for all types of communication.
Did this article answer your question?
😕
We are sorry to hear that
Thank you for helping improve out documentation. If you need help or have any questions, please consider contacting support.
😉
Awesome!
Thank you for helping improve out documentation. If you need help or have any questions, please consider contacting support.
