

<details class="accordion"><summary>How can I filter clients in Profiles?</summary><div class="accordion-content"><p><img src="/api/docs/image/54176ad07f146575310749eba44b7c2f42c1b327/troubleshooting/faq/_gfx/crm.png" alt="Filtering options in Profiles"></p> <p>In the Synerise GUI, you can filter clients by events (1) or profile attributes (2). You can also use manual filtering (3).</p></div></details>



<details class="accordion"><summary>Can I send messages from a profile card?</summary><div class="accordion-content"><p>Yes, if the customer has an email address, you can send messages directly from the profile&#39;s card. <img src="/api/docs/image/54176ad07f146575310749eba44b7c2f42c1b327/troubleshooting/faq/_gfx/crm1.png" alt="Sending a message to a customer"></p></div></details>



<details class="accordion"><summary>What details can I add on the profile card?</summary><div class="accordion-content"><p>In the customer card, you can add tags and change marketing consents to individual communication channels. You can also use advanced editing to change the details of a profile.</p></div></details>

