Encouraging customers to increase the value of their basket is very important in commerce activities. With Synerise promotion engine you can use free shipping promotion to grant discounts only when a transaction value exceeds the minimum amount. 

<figure>
<img src="/api/docs/image/54176ad07f146575310749eba44b7c2f42c1b327/use-cases/all-cases/_gfx/discountpolicy2.png" alt="Free shipping promotion" class="full" >
<figcaption>Free shipping promotion</figcaption>
</figure>

## Prerequisites 
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- Implement [tracking code](/developers/web/installation-and-configuration#creating-a-tracking-code) on your website.
- POS should be integrated with Synerise promotion engine to calculate discounted values of basket items.

## Create a promotion
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1. Go to **AI Hub > Regular Promotions > Add promotions**. 
2. Select the **For selected items** option.
3. Define **Audience** (you can narrow down the promotion only to defined segments) and **Content** of the promotion (including a name, desription or image).
4. In **Type & limits** section, choose **Exact price** as discount type and set **Value** to '0'.
5. In **Items** section, select an item which indicates shipping cost.
6. Define distribution period in the **Schedule** section and publish the promotion to apply all changes and run the promotion.


   <div class="admonition admonition-important"><div class="admonition-icon"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor" stroke-width="2.5"><path stroke-linecap="round" stroke-linejoin="round" d="M12 8v4m0 4h.01M21 12a9 9 0 11-18 0 9 9 0 0118 0z" /></svg></div><div class="admonition-body"><div class="admonition-content">

   Item related to shipping cost has to be sent to promotion engine along other basket items.

   </div></div></div>


## Read more
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- [Promotions](/docs/ai-hub/promotions)