Previewing recommendations

You can check the preview of the recommendation in the following cases:

• If you want to see the set of items recommended when there is a specific item or items in the shopping cart.
• If you want to see the set of items recommended for a selected customer.
• If you want to see the set of items recommended for a selected channel or channels.

The context of the preview depends on the recommendation type selected. Below, you can find a table that shows which context is used in the preview of each type of recommendation.

Recommendation type	Item context	Customer context	Supplemental catalog context
Similar items
Cross-sell
Cart
Last seen
Top items
Personalized
Visual similarity
Item comparison
Recent interactions
Section page
Attribute
Next interaction
External*	n/a	n/a	n/a

*- Previews are not available for external recommendations.

Previewing recommendations (item context)

This preview of recommendations is based on simulating the presence of an item in the cart.

1. Go to AI Hub > (AI Recommendations) > Models.
2. From the list of recommendations, click the recommendation you want to preview.
   Result: You are redirected to the recommendation details.
3. Select the Preview tab.
   
   For the Top items, the preview of the items is shown immediately after selecting the tab.
   
4. In the Item context section, from the Choose model item dropdown list, select an item. Result: An item is added to the cart. In the Recommended items section, you can see the items recommended based on the item selected in the cart.

Previewing recommendation (customer context)

This preview of recommendations is based on the profile of a selected customer.

1. Go to AI Hub > (AI Recommendations) > Models.
2. From the list of recommendations, click the recommendation of which you want to preview.
   Result: You are redirected to the recommendation details.
3. Select the Preview tab.
   

   

4. In the User context section, from the Choose profile dropdown list, select a customer.
   Result: In the Recommended items section, you can see the items recommended displayed in the recommendation frame for the selected customer.

Previewing recommendation (supplemental catalog context)

The recommendation preview is based on the selected supplemental catalog and its chosen channel(s). This ensures that the results are filtered and adjusted to reflect the availability and pricing details specific to those channels. The raw data reflects these changes, but the visual preview does not show them. To see the updated data, click More Details on any item in the preview and select the Raw data tab.

1. Go to Communication > Recommendations.
2. From the list of recommendations, click the recommendation which you want to preview.
   Result: You are redirected to the recommendation details.
3. Select the Preview tab.
   

   

4. In the Supplement catalog context section, click Define.
5. On the pop-up, to select a supplemental catalog, click Add.
6. From the Catalog dropdown list, select the supplemental catalog.
7. From the Channels dropdown list, select one or more channels whose item data you want to use for the recommendation preview.
8. Confirm by clicking Apply.
9. On any item in the preview, click More Details.
10. Select the Raw data tab.
    
    With supplemental catalog contextWithout

    

    

Editing preview attributes

You can set the preview attributes by clicking Edit preview attributes. By changing the preview attributes, you can control the attribute values that will appear in the preview.

More information about attributes for preview is available the "Selecting attributes for preview" section.