Deleting profiles

Managing profiles in a workspace is crucial for keeping data accurate. You must also delete old or unnecessary profiles to maintain data hygiene and comply with regulations. This helps protect customer trust and loyalty.

You can delete profiles using the following methods:

  • On the profile list - From the profile list, you can select the profile which you want to delete
  • Launching a workflow - You can set up an automated process to delete profiles based on specific conditions, such as when a customer requests to delete their account.
  • Through an API request - By making a request to the Delete a profile endpoint.
WARNING: Deleting profiles is irreversible.

On the profile list


This method lets you conveniently single out several profiles for deletion.

  1. Go to Profiles icon Profiles.
  2. On the list of profiles, select the checkbox next to the name of the profile.
    Result: The Delete button appears.
  3. Click the Delete button.
    Result: A pop-up appears.

Launching a workflow


This method allows you to establish automated processes for deleting profiles, for example when they receive an event after a customer deletes their account on your website, or for groups of profiles that meet a filter.

In such case, you must create a workflow that contains the Delete Profile node.

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