Enabling the LINK Mobility integration

In this article, you will learn how to enable the LINK Mobility integration in Synerise so you can send SMS messages to your customers.

Prerequisites

• Obtain the following API access data from LINK Mobility support:
  • username
  • password
  • subdomain
  • platform partner ID
  • platform ID
• Make sure that the target audience for campaigns which will use LINK Mobility integration have phone numbers that start with the regional prefix (for example, +1 for the USA).
• Become familiar with limits (if any) in your LINK Mobility plan and plan your messaging accordingly.

Enabling the integration

1. Go to Settings > Apps & Services.
2. In the list of integrations, find Link Mobility and next to the name, click Show.
   • If there is a connection, you may proceed to Creating Link Mobility SMS account in Synerise
   • If there is no connection or you want a new one, proceed to the next step.
3. Click Add connection.
   Result:: A pop-up appears.
4. On the pop-up, enable the Enable integration toggle.
5. Fill in the following fields with the parameters received from LINK Mobility support:
   • Username
   • Password
   • Subdomain
   • Platform partner ID
   • Platform ID
6. Click Next.
7. In the Connection name field, enter the name of the connection which will be visible in the list of LINK Mobility integrations in Synerise in Settings > Apps & Services.
8. Click Apply and confirm by clicking Yes.
9. Proceed to creating a sender account.

Creating Link Mobility SMS account in Synerise

After enabling the connection, you need to create a sender account in Synerise, which can be used in communication.

1. Go to Settings > SMS > Add account.
2. In the Account name field, enter the name of your SMS account. It’s used only on the list of SMS accounts in Synerise.
3. In the From name (SenderId) field, enter the telephone number or alias (if supported by your plan) which will be shown to the recipients.
4. From the SMS provider list, select Link Mobility.
5. From the Link Mobility integration dropdown list, select the connection you created earlier.
6. Finish by clicking Apply.

Result: You can now use this sender when configuring SMS communication.