Lack of dynamicContent.show event on customer’s profile after a page visit

The dynamicContent.show is sent to Synerise, the user must scroll to the Dynamic Content. The event will not be sent if it’s on your website, but the user has not seen it yet.

You can find more information about troubleshooting issues connected with dynamic content here

Canonical URL: https://hub.synerise.com/troubleshooting/campaign/dynamic-content-event-fail