Workspace or Your Account
I can't add another user or contact
Contact the administrator of your account for additional permissions.
I invited a new user, but they did not get an invitation email
Make sure you've entered the proper email address. If the email address was correct, describe your problem to our support center.
API key
API key is not working
Check the access scope of the given API key. The API key menu is available here. To add an API key, you need to specify the name, audience, scope, and roles.
Authentication for mobile apps
I receive `Template does not contain one of required data insert error` message
Whenever you receive that error, the error indicates that the selected email templates do not contain one of required data inserts (Jinjava tag) that is mentioned in this article.
I have configured OAuth endpoint but my users receive HTTP 400 error
In case of OAuth authentication, an HTTP400 error is usually the result of incorrect data mapping. If this is the source of the issue, under the message key there will be information such as "Key email not found in oauth data", and usually it means that the response from the endpoint you have configured did not contain that key.
In all other cases, verify input data coming from your application.
If you didn't find the answer to your issue, please collect all relevant information and provide our help desk with examples or screenshots.