In-app message inserts
Tip: If you use Visual Studio Code as your editor, you can use code snippets to speed up working with inserts.
You can find the snippets in our Github repository: https://github.com/Synerise/jinja-code-snippet
You can find the snippets in our Github repository: https://github.com/Synerise/jinja-code-snippet
Common tags available in in-app communication
You can use all tags from Insert usage.
Trigger event parameters
The parameters of events which in-app messages provide valuable context for your message content. You can insert these parameters in in-app content, which makes your message more relevant and tailored to your customers’ actions.
To insert a property from the trigger event, use the following insert:
{{ event.PARAMNAME }}
Tip:
Most parameters are stored in the params object and you will need to refer to that object first:
{{ event.params.PARAMNAME }}
Example scenarios you can build based on this feature:
- in-app messages featuring products similar to the ones your customers have recently added to their favorites,
- in-app messages featuring cross-sell products for the ones your customers have recently bought or added to the cart,
- in-app message featuring detailed product information stored in the catalog after your customer adds that product to cart.
Errors in processing
If an insert in the communication can’t be rendered, an inApp.renderFail event is generated.
