Enabling the MessageFlow integration

In this article, you will find out how to enable MessageFlow integration in Synerise and how to create an SMS sender account in Synerise which will allow you to send text messages to your profiles (for example, customers).

Prerequisites

• Create an account in MessageFlow.
• In the MessageFlow documentation, check the text message limits imposed by MessageFlow . While planning SMS campaigns and sending SMS batches, take these limits into consideration.

Enabling the integration

1. Go to Settings > Apps & Services.
2. In the list of integrations, find MessageFlow and next to the integration name, click Show.
   • If there is a connection, you may proceed to Creating MessageFlow SMS account in Synerise
   • If there is no connection or you want a new one, proceed with the integration settings.
3. Click Add connection.
   Result: A pop-up appears.
4. On the pop-up, switch the Enable integration toggle.
5. Optionally, if you want to use the MessageFlow-native option of shortening links, enable the Short URL toggle on.
   
   Note: Synerise allows shortening links too.
6. From the Host dropdown list, select the host (depending on your agreement with MessageFlow):
   • https://api.messageflow.com is the default host.
   • https://apicloud.messageflow.com is the Azure cloud host.
7. In the Authorization key field, enter the API authorization key to your MessageFlow account.
8. Click Next.
9. In the Connection name field, enter the name of the connection which will be visible in the list of MessageFlow integrations in Synerise in Settings > Apps & Services.
10. Click Apply and confirm by clicking Yes.
11. Proceed to creating a sender account.

Creating MessageFlow SMS account in Synerise

After enabling the connection, you need to create a sender account in Synerise, which can be used in communication.

6. Go to Settings > SMS > Add account.
7. In the Account name field, enter the name of your SMS account. It’s used only on the list of SMS accounts in Synerise.
8. In the From name (SenderId) field, enter the telephone number or alias (if supported by your plan) which will be shown to the recipients.
   
   Note: You can find more information about the number from which you will send messages here.
9. From the SMS provider list, select MessageFlow.
10. From the MessageFlow integration dropdown list, select the connection you created in the previous part of the process.
11. Finish by clicking Apply.

Result: You can now use this sender when configuring SMS communication.