Experience Hub
Experience Hub in Synerise lets you match the form of communication to the customer’s preferences. This way you can build strong relations between your customers and your brand. Synerise offers a plenty of communication channels, from the most classic ones such as emails and text messages to web push notifications, mobile applications, and communication through website.
Required user permissions
See Experience Hub permissions.
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Calendar
Organize your communication schedule with the calendar
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Dashboard
Overview of executed message campaigns
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Dynamic Content
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Introduction to dynamic content campaigns
Learn how you can use this type of campaign in your business
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Creating dynamic content templates
Learn how you can create a template which you can use in your communication
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Creating dynamic content
Learn how to create dynamic content
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Testing dynamic content
Learn about the methods that will help you test dynamic content on your website
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Removing dynamic content
Learn how to delete dynamic content
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In-app messages
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Landing Page
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Screen Views
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Changes to Screen views
Take a look at the changes in the feature and how you can benefit from them
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Introduction to screen views
Learn how you can use screen views in your company
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Creating screen views
Learn how to target documents to groups of your customers
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Removing screen views
You can remove the screen view you don't need
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Email
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Introduction to emails
Learn what kind of possibilities emails open before you
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Configuring sender accounts
Before you start sending emails from Synerise, you need to prepare a sending account
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Further email configuration
Learn about newsletter sign-up process and define the limits of emails sent to your customers on a daily basis
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Importing email templates
If you have email templates that you created outside Synerise, you can import them for use in emails
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Creating email templates
Prepare an email template which you will use later in an email
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Creating emails
After you prepared an email template, it's time to pick the audience and schedule the email
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Email statistics
After sending your email, check their results
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List-Unsubscribe header
Find out how adding unsubscribe option works in Synerise
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SMS
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Introduction to SMS
Find out how you can use SMS channel in your business
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Integrating SMS gateway
Learn how to integrate Synerise with an SMS gateway
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Creating SMS templates
Create a template of a text message to your recipients
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Sending SMS
Find out how to send text messages to your recipients
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Custom subdomain for shortened links
You can use your own subdomain for Synerise URL shortening
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Push
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Introduction to mobile push notifications
Send various types of notifications to mobile devices and acquire even more customers
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Creating mobile push templates
Learn how to create a mobile push template in a code editor and visual builder
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Creating and sending mobile push
Learn how to create a mobile push campaign
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Web Push
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Introduction to web push
Learn how you can benefit from web push
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Configuring web push notifications
To start sending web push notifications to your customers, you must configure the sending mechanisms
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Two-step agreement form
Configure a web push agreement form to receive web push notifications
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Creating web push templates
Once you configured web push and agreement form, you can prepare a web push template
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Creating web push
After you prepared a web push template, you can use it and send it to your customers
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Tagging campaigns
You can assign tags to the campaigns you send manually or through a workflow
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Communication statuses
Explore statuses your communication can acquire
