Dashboard
In the Dashboard view of the Communication module, you can view the number of sent messages in the following channels: email, SMS, web push, mobile push, and website (dynamic content and landing pages). You can view data for the last 30 days, last 7 days, the current day, and about scheduled messages for the near future.
Channels
In this section, you can view the number of sent messages and activated web content such as dynamic content and landing pages in the last 30 days. This lets you quickly assess the message activity within the last 30 day and identify the most active channels. It also provides insights for scheduling future customer communication for which you can use the marketing calendar.
Active hours
Out of service
Recent
This section provides a list of messages sent in the last 7 days.
Sent today
This section provides information on the number of campaigns sent within a specific channel in the past 24 hours. The chart displays the count of campaigns sent in that channel and excludes channels where no campaigns were sent.
The value for Series [number]: is the number of campaigns you sent within the channel.
Upcoming
This section provides a list of campaign names which are scheduled in the next 10 days (campaigns cannot be scheduled for more than 10 days in the future, because Synerise operates best on real-time data).
