Enabling the custom SMTP server integration

In this article, you will find out how to enable integration with your custom SMTP server in Synerise which will let you send text messages to your profiles (for example, customers).

Prerequisites

You must have your custom SMTP server configured.

Enabling integration

1. Go to Settings > Apps & Services.
2. In the list of integrations, find ExpertSender and next to the integration name, click Show.
   • If there is a connection, you may proceed to configuring a sender account
   • If there is no connection or you want a new one, proceed to the next step.
3. Click Add connection.
   Result: A pop-up appears.
4. In the My server field, enter the name of the server.
5. In the Host field, enter the address of the host.
6. From the Security dropdown list, select the security level.
   • If you use an Email Labs sub-account, select TSL and enter 587 as the port number.
   • If you use any other provider, select SSL.
7. Fill in the fields: Port, User, and Password, and Security with data obtained in one of the following ways:
   • If you use an Email Labs sub-account, contact Synerise Support.
   • If you use any other provider, find the data in the provider’s administration panel. For details, refer to the provider’s documentation.
8. Proceed to configuring a sender account section.