Decision Hub

Dashboards

• Introduction to dashboards

  Learn how you can benefit from using dashboards in your company

• Date ranges in dashboards

  Learn how date ranges work for the analyses in analytical dashboards

• Creating dashboards

  Learn how to combine various analyses into a transparent analytical dashboard

• Sharing dashboards

  You can share dashboards with everyone, even with non-Synerise users

• Previewing dashboards

  Learn how to get the preview of your analyses

• Removing dashboards

  Learn how to delete unused analyses

Funnels

• Introduction to funnels

  Learn how you can benefit from using funnels

• Creating funnels

  Follow customers in a sales cycle and match your actions to their engagement

• Previewing funnels

  Learn more how to check the results of your analysis

• Adding funnels to analytics dashboards

  You can enrich analyses by adding funnels to them

• Removing funnels

  You can remove analyses that are no longer needed

Segmentations

• Introduction to segmentation

  Learn how you can use segmentations in your business

• Creating segmentations

  Organize your customers into segments on the basis of their activities

• Previewing segmentations

  Learn how to check the preview of your analysis

• Adding segmentations to analytics dashboards

  You can enrich analyses by adding customer segments to them

• Removing segmentations

  Learn how to delete segmentations from the application

• Sharing segmentation results

  Create membership attributes out of segmentation results and see how your profiles joined and left segmentations

• The logic of segmentation

  Learn more about the use of logical operators in analytics

Trends

• Introduction to trends

  Learn how you can benefit from using trends

• Creating trends

  Create an analysis that depicts the occurrence of events over time

• Previewing trends

  Learn more how you can check the results of your analysis

• Adding trends to analytics dashboards

  You can enrich analyses by adding trends to them

• Removing trends

  When not needed, you can get rid of unnecessary analysis

Metrics

• Introduction to metrics

  Learn how you can benefit from metrics

• Creating simple metrics

  Create basic analyses of events and profiles

• Creating formula metrics

  Create sets of analytics that will analyze event types on the basis of mathematical formulas

• Previewing metrics

  Take a look at the results of your analyses

• Adding metrics to analytics dashboards

  You can enrich analyses by adding metrics to them

• Removing metrics

  You can get rid of unnecessary analyses

Histograms

• Introduction to histograms

  Learn more how to benefit from histograms

• Creating histograms

  Prepare detailed comparisons of several metrics in the form of a chart

• Previewing histograms

  Learn more how to check the results of your analysis

• Adding histograms to analytics dashboards

  You can enrich analyses by adding histograms to them

• Removing histograms

  When not needed, you can get rid of unnecessary analyses

Reports

• Introduction to reports

  Learn how you can use reports in your company

• Creating reports

  Prepare detailed analysis on the basis of metrics by combining events and attributes

• Previewing reports

  Take a look at the results of your analyses

• Adding reports to analytical dashboards

  You can enrich analyses by adding reports to them

• Exporting reports to a file

  Learn how to export a report to a CSV file

• Removing reports

  Learn how to delete reports from the application

Sankey Diagrams

• Introduction to Sankey Diagrams

  Learn how you can benefit from Sankey diagrams

• Creating Sankey Diagrams

  Analyze the flow of customer paths

• Previewing Sankey Diagrams

  Check the results of your analyses

• Removing Sankey Diagrams

  Learn how to delete unneeded analyses

Geoanalytics

• Introduction to geoanalytics

  Learn how you can benefit from geoanalyses

• Creating geoanalytics

  Create segments of customers on the basis of their location

• Previewing geoanalytics

  Learn how to check the preview of your analysis

• Adding geoanalytics to analytics dashboards

  Enrich your analyses with segmentations based on geolocation

• Removing geoanalyses

  Learn how to delete geoanalyses from the application

Use cases

• Connecting events within customer profiles

  Learn how you can connect events and their parameters to create advanced analyses

Decide when to perform actions or choose time ranges you want to analyze

Date filtering

Filter out a profile group for specific and one-off purpose

Filtering

Define the form of an event/attribute value (for example, date, string, text, boolean, and so on)

Operators in analyses and filters

Define the form in which you want to enter the event parameter value

Value types in analyses and filters

Learn how timezones affect usage of data in Decision Hub

Timezones in Decision Hub