Analytics
One of the most important aspects of the activities you perform is whether they are measurable. If you can measure the results, you can optimize the effects and reaction time crucial for the success.
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Dashboards
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Introduction to dashboards
Learn how you can benefit from using dashboards in your company
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Date ranges in dashboards
Learn how date ranges work for the analyses in analytical dashboards
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Creating dashboards
Learn how to combine various analyses into a transparent analytical dashboard
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Sharing dashboards
You can share dashboards with everyone, even with non-Synerise users
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Previewing dashboards
Learn how to get the preview of your analyses
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Removing dashboards
Learn how to delete unused analyses
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Funnels
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Introduction to funnels
Learn how you can benefit from using funnels
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Creating funnels
Follow customers in a sales cycle and match your actions to their engagement
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Previewing funnels
Learn more how to check the results of your analysis
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Adding funnels to analytics dashboards
You can enrich analyses by adding funnels to them
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Removing funnels
You can remove analyses that are no longer needed
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Segmentations
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Introduction to segmentation
Learn how you can use segmentations in your business
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Creating segmentations
Organize your customers into segments on the basis of their activities
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Previewing segmentations
Learn how to check the preview of your analysis
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Adding segmentations to analytics dashboards
You can enrich analyses by adding customer segments to them
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Removing segmentations
Learn how to delete segmentations from the application
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The logic of segmentation
Learn more about the use of logical operators in analytics
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Trends
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Introduction to trends
Learn how you can benefit from using trends
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Creating trends
Create an analysis that depicts the occurrence of events over time
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Previewing trends
Learn more how you can check the results of your analysis
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Adding trends to analytics dashboards
You can enrich analyses by adding trends to them
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Removing trends
When not needed, you can get rid of unnecessary analysis
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Metrics
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Introduction to metrics
Learn how you can benefit from metrics
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Creating simple metrics
Create basic analyses of events and customers
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Creating formula metrics
Create sets of analytics that will analyze event types on the basis of mathematical formulas
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Previewing metrics
Take a look at the results of your analyses
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Adding metrics to analytics dashboards
You can enrich analyses by adding metrics to them
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Removing metrics
You can get rid of unnecessary analyses
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Histograms
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Introduction to histograms
Learn more how to benefit from histograms
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Creating histograms
Prepare detailed comparisons of several metrics in the form of a chart
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Previewing histograms
Learn more how to check the results of your analysis
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Adding histograms to analytics dashboards
You can enrich analyses by adding histograms to them
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Removing histograms
When not needed, you can get rid of unnecessary analyses
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Reports
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Introduction to reports
Learn how you can use reports in your company
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Creating reports
Prepare detailed analysis on the basis of metrics by combining events and attributes
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Previewing reports
Take a look at the results of your analyses
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Adding reports to analytical dashboards
You can enrich analyses by adding reports to them
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Exporting reports to a file
Learn how to export a report to a CSV file
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Removing reports
Learn how to delete reports from the application
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Sankey Diagrams
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Aggregates
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Introduction to aggregates
Learn how you can benefit from aggregates
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Creating profile aggregates
Calculate events and their parameters in the context of a single user
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Creating event aggregates
Calculate events and their parameters and reuse these aggregates in filters
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Previewing aggregates
You can check the preview of your analyses
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Adding aggregates to analytics dashboards
Enrich your analyses with aggregates
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Removing aggregates
When you don't need your analysis, remove it from the system
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Geoanalytics
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Introduction to geoanalytics
Learn how you can benefit from geoanalyses
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Creating geoanalytics
Create segments of customers on the basis of their location
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Previewing geoanalytics
Learn how to check the preview of your analysis
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Adding geoanalytics to analytics dashboards
Enrich your analyses with segmentations based on geolocation
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Removing geoanalyses
Learn how to delete geoanalyses from the application
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Expressions
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Introduction to expressions
Learn how you can use expressions in your company
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Creating expressions
Create loyalty programs and scoring structures on the basis of expressions
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Creating event expressions
Learn how you can create and use event expressions
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Creating event expression for reports
You can use them as a time dimension in reports
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Functions in expressions
Find out how to make the most of expressions with functions
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Versioning expressions
Learn how to version expressions
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Previewing expressions
Learn how to preview the analysis
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Adding expressions to analytics dashboards
You can add your analysis to analytical dashboards
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Loyalty point count expression
Learn how to create an expression to count loyalty points of your customers
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Removing expressions
You can delete your analysis when it's not needed
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Use cases
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Date filtering
Decide when to perform actions or choose time ranges you want to analyze
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Filtering
Filter out a profile group for specific and one-off purpose
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Operators in analyses and filters
Define the form of an event/attribute value (for example, date, string, text, boolean, and so on)
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Value types in analyses and filters
Define the form in which you want to enter the event parameter value
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Timezones in Analytics
Learn how timezones affect usage of data in Analytics