You can use the Audit log to monitor and review the actions taken by users within a workspace. By selecting a specific service that represents a feature (e.g., Automation for creating and managing workflows in Automation Hub), you can see which records and Synerise objects have been interacted with and by whom, along with the type of action and when it occurred. This provides a detailed account of the activities within the workspace, ensuring transparency and accountability in tracking and monitoring user activities, as well as strengthening security measures.

Accessing the Audit Log

You can access the Audit Log in the following ways:

Global audit log - Go to Settings > Audit Log to view all actions across the workspace.
Analysis-specific audit log - Open an analysis configuration, in the upper right corner, click the icon , and select Show audit log to view the history of changes for that specific analysis.
AI feature-specific audit log - Available only for AI recommendation campaigns, AI Search indexes, and Predictions. Open the configuration details of the feature, in the upper right corner, click the icon, and select Show audit log to view the history of changes for that specific feature.
Automation-specific audit log - Open a workflow configuration, in the upper right corner, click the icon, and select Show audit log to view the history of changes for that specific workflow.
Campaign-specific audit log - Available for all campaign types except landing pages (email, SMS, dynamic content, mobile push, web push, screen view, and in-app message campaigns). Open the campaign configuration, in the upper right corner, click the icon, and select Show audit log to view the history of changes for that specific campaign.

Information scope

Subject - the type and ID of an object which was created, modified, or deleted
Action - describes what has happened to the object
Date - when the action happened
Modified by - the author of the change (either workspace user or a workspace)

Service reference

The following list of services is ordered according to the positioning of modules in the left menu of the Synerise Platform.

AI Hub

Service name	Description
Items Search: Config	Log of actions related to search index
Item Search: Rules	Log of actions related to rules
Item Search: Synonyms	Log of actions related to synonyms
Promotions	Log of actions related to promotions
Handbills	Log of actions related to personalized promotions
Recommendations	Log of actions related to AI recommendation campaigns
Optimizer Manager	Log of actions related to recommendation A/B/X testing
Predictions: module settings	Log of actions related to configuration of prediction model settings and time optimizer
Predictions: model configuration	Log of actions related to predictions, such as creating or updating a prediction
Predictions: models configuration	Log related to monitoring the state of prediction and recommendation models

Data Modeling Hub

Service name	Description
catalogs	Log of actions related to creating or deleting a catalog, adding or removing catalogs from the enrichment settings for events.
brickworks	Log of actions related to creating, updating, and deleting schemas and records.

Decision Hub

Service name	Description
analytics-v2	Log of actions related to segmentations, reports, trends, histograms, metrics, funnels, geoanalytics (they are displayed in logs as a segmentation), sankey diagrams, dashboards

Behavioral Data Hub

Service name	Description
analytics-v2	Logs of actions related to aggregates and expressions

Automation Hub

Service name	Description
Automation	Log of actions related to workflows in Automation Hub and imports to Synerise
Data Transformation	Log of actions related to data transformation rules and imports to Synerise
automation-bat	A log of actions related to sending test requests

Experience Hub

Service name	Description
Communications	Log of actions related to email, SMS, web push, mobile push, and dynamic content campaigns
Inn-App Messages	Log of actions related to in-app messages
Documents	Log of actions related to screen view campaigns
Template Backend	Log of actions related to templates for campaigns and HTML blocks
Scheduler	Log of actions related to scheduling screen view campaigns

Settings

Service name	Description
Recommendations Config	Log of actions related to the recommendation settings in a feed in Settings > AI Engine Configuration
IAM for Applications	Log of actions related to the features available in Settings > Authentication for mobile apps
IAM	Log of actions related to users, roles, access control features
Items Properties	Log of actions related to feeds in Settings > AI Engine Configuration
credentials	Log of actions related to connections
cwf-clean-up-catalog	Log of actions related to deleting feeds from Settings > AI Engine Configuration