This type of nodes allows users to define what kind of actions happen in response to circumstances defined in a workflow.
Usage guidelines
- Actions cannot be used as a starting point of a workflow.
- Actions are not tracked in automations by default. If you want to have statistics or include information about the movement of a customer to a specific action on a customer's profile, you need to turn this option on in the settings of an action.
- You can define how many times an action can be repeated when a customer goes through the same path again.