This type of nodes allows users to define the circumstances that need to exist so the workflow could continue. The conditions can be divided into two groups: customer-related and general.
Usage guidelines
- Conditions cannot be used as the starting point of the workflow.
- Conditions are not tracked in workflows by default. If you want to have statistics or include information about the movement of a customer to a specific condition on a profile, you need to turn this option on in the settings of a condition.
- All condition nodes allow for more than one path to let users define separate paths for the scenarios when the conditions are met or not.