"Get Survey Link (Single Product)" node

TrustMate is a tool that enables building online brand image through management of reviews of your online shop or company. Use this integration to build workflows that will automatically pass information about purchased products. In return, TrustMate will give back the survey link which you can use in a seasonal communication to your customers.

This node is recommended for generating an invitation to review a single product. To generate invitation links for multiple products simultaneously, use "Create Invitation" node

Prerequisites

Contact TrustMate support in order to receive the API key required for authorization.

Node configuration

1. Click the node.
2. Click Select connection.
3. From the dropdown list, select the connection.
   If you haven’t established a connection yet, see Create a connection.

Create a connection

After you generate an API key in TrustMate, use it to establish a connection.

1. At the bottom of the Select connection dropdown list, click Add connection.
2. In the API key field, enter API key generated by TrustMate.
3. Click Next.
4. In the Connection name field, enter the name for the access token you generated.
5. Click Apply.
   Result: A connection is created and selected.

Define the integration settings

Note: Fields marked with the icon accept snippets or inserts. This integration allows usage of profile-related inserts.

1. In the Customer’s firstname field, enter the name of your customer. You can use the following insert to extract it from the customer’s attribute: {{ customer['firstname'] }}.

2. In the Customer’s email field, enter the email of your customer. You can use the following insert to extract it from the customer’s attribute: {{ customer['email'] }}.

3. In the Order Id field, enter the order Id of the purchase that triggers the workflow. Use the following insert to extract it from the profile event trigger: {{ event.params['$orderId'] }}.

4. In the Product’s name optional field, enter the name of the purchased product. Use the following insert to extract it from the profile event trigger: {{ event.params['$name'] }}.

5. In the Product’s category optional field, enter the category of the purchased product. Use the following insert to extract it from the profile event trigger: {{ event.params['$category']|join(' / ') }}.

   Note: Read the article about the Automation inserts.

6. In the Product’s SKU field, enter the SKU of the purchased product. Use the following insert to extract it from the profile event trigger: {{ event.params['$sku'] }}

7. In the Product’s image URL optional field, enter the URL of the image of the purchased product. Use the following insert to extract it from the profile event trigger: {{ event.params['image-link'] }}

8. In the Product’s URL optional field, enter the URL of the purchased product. Use the following insert to extract it from the profile event trigger: {{ event.params['$url'] }}

9. Confirm by clicking Apply.

Test integration

You can run a test request. If the request body contains a dynamic reference to a profile attribute and/or an event data from preceding nodes, then you can define the context using test profile data.

1. In the Test integration section, click Send test request.
   Result: A test request builder opens. If:
   • a request body contains dynamic references, the request preview appears after you select the context of test profiles and events.
   • a request body contains static data, the preview of the body request appears immediately.

   

2. If your request contains dynamic references (otherwise, the options aren’t available):
   • From the Test profile dropdown, select a test profile in the context of whom the test request will be performed.
   • From the Event context dropdown list, you can select a particular occurrence of an event whose values/information will be used for the test request.
     1. Select a test profile.
        Result: A history of test profile events appears.

        

     2. From the list of events, select one whose data you want use as a context. If there is no event you can use, in the upper-right corner of the pop-up, click Define own event and provide the body of the event.
     3. Confirm by clicking Apply.
3. Verify the request body. If there is someting you want to change, come back to the node settings from previous steps.
4. If the request body is ready to test, in the upper-right corner, click Send request.
   Result: The response section appears and the Update response event button becomes active.
5. Optionally, you can update response event with new parameters by clicking Update response event in the upper-right corner.

Example of use

For an example of use, refer to our use case.