Control Center

The Automation Control Center provides a comprehensive dashboard designed to give you a broad overview of activities within the Automation Hub. Instead of focusing on individual workflows, Control Center presents key statistics that reflect the overall performance and usage of the entire hub.

This centralized view helps you understand the scale of your automation efforts by showing vital metrics such as the number of data points generated and trigger frequency distribution. Additionally, the Control Center improves observability by highlighting workflows that need attention, identifying those with low performance, and pinpointing those generating the most errors.

By using this dashboard, you can monitor and manage running workflows, enabling faster decision-making and better system performance.

Important: Data presented in the Automation Control Center is based on Automation statistics. Event retention within the workspace does not affect them.

Requirements

Make sure you have permissions to access the Control Center.

Overview

To open Control Center, go to Automation Hub icon Automation Hub > Control Center.

Workflows by status

Shows the number of workflows currently in each state: Active, Pending, Paused, Stopped, or Draft. This overview helps you quickly determine the health and activity level of your entire automation setup. By understanding how many workflows are running or paused, you can better prioritize maintenance, troubleshooting, or optimization efforts.

Tip: You can find more information on workflow statuses and what they mean in the Automation dictionary, in Workflow status entry.

Workflows by trigger

Breaks down your active workflows based on their trigger types, such as Scheduled Run, Business Event, Audience, Profile Event, or Data Changed. This insight helps you identify which triggers are driving most of your workflow activity, enabling you to optimize workflow design and focus on the most impactful event types.

Trigger frequency

Tracks how often workflows are activated, presented per hour or per day. Monitoring this frequency allows you to detect activity patterns, such as peak usage times or unexpected drops in workflow execution. This helps in resource planning, spotting potential issues early, and ensuring workflows run as expected. You can select the time range for the data: last 24 hours, last 7 days, last 14 days, or last 30 days.

Upcoming scheduled activity

Provides a look ahead at scheduled workflow triggers and status changes over the next 7 days. Use this preview to anticipate upcoming workload spikes, manage capacity, and prepare for planned workflow transitions. Staying informed helps you avoid bottlenecks and ensures smooth automation operations.

Workflows with integration issues

Lists workflows experiencing problems with their connected systems or data sources, categorized by profile-oriented (Profile context) and business-oriented (Workspace context) workflows. Quickly identifying these workflows helps you prioritize fixes to minimize downtime and maintain reliable data flows, ensuring your workflows run smoothly. You can select the time range for the data: last 24 hours or last 7 days.

Workflow highlights

Ranks your workflows across key performance areas: most data points generated, most frequently triggered, and which have the largest number of profiles currently in workflow. Switching between these views lets you identify your highest-impact workflows, helping you focus attention on workflows driving the most value or requiring immediate action.

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